By purchasing a ticket for Jumpcity, the User declares that they have read, understood and fully accepted these terms and conditions. Acceptance is mandatory to complete any purchase or park usage process.
Tickets may be purchased at the park reception or through our official website gc.jumpcity.es. A valid ticket entitles the User to access the Jumpcity Gran Canaria facilities on the selected date and time according to the type of ticket purchased. It is the User’s responsibility to correctly choose the date, time, type of ticket and payment method. The person making the purchase assumes responsibility for all individuals included in the reservation, including adults and minors.
Tickets are non-refundable once the purchase is completed. Online tickets may be rescheduled as long as there is availability in the requested new time slot. Refunds will not be accepted except as required by applicable consumer protection laws.
Jumpcity reserves the right to modify prices, ticket types or general conditions at any time. Any changes will not affect purchases made prior to the update.
Access is only allowed to users with a valid ticket for the corresponding date and time. Jumpcity may deny entry or expel any User who does not comply with internal rules, without any right to a refund.
It is the User’s obligation to follow all safety rules and staff instructions at all times. Jumpcity is not responsible for accidents, personal or material damages resulting from improper use of the facilities or non-compliance with safety guidelines.
These terms are governed by Spanish law, particularly the Royal Legislative Decree 1/2007 on consumer and user protection, and other applicable regulations.
In accordance with GDPR and LOPDGDD, we inform you that the data controller is JUMP CITY CANARIAS, S.L., Tax ID: B24838708. Address: Calle Ignacio MartÃn Baró 9, Parque Empresarial Melenara, 35214 Telde, Las Palmas de Gran Canaria. Phone: 620 46 52 56. Email: jumpcitygrancanaria@gmail.com.
The legal basis for the processing of your data is the consent you grant for the contractual relationship and the requested services, including administrative, accounting, fiscal and economic management.
You grant your consent for the collection, processing and transfer of data for the purposes stated above, including transfers to third parties involved in the service, as permitted by current data protection laws.
The data retention period will be determined by commercial, tax, accounting or other applicable regulations requiring longer retention. The controller has adopted all necessary technical and organizational measures to ensure data security.
No profiling or automated decisions will be made. No international transfers are foreseen.
You may exercise your rights of access, rectification, deletion, opposition, portability, limitation, objection to automated decisions and withdrawal of consent. You may file a complaint with the Spanish Data Protection Agency (www.agpd.es).
Do you authorize the use of your images for commercial and advertising purposes? YES NO
Do you authorize the use of your personal data for receiving promotional information? YES NO
I am aware that in common areas, other customers or companions may take photos or videos of their own group. The establishment does not control or authorize such private recordings and is not responsible for the use third parties may make of such images.
Establishment’s commitment: In case of a justified complaint, staff may request that recording stops when it clearly affects the privacy of individuals who have not given consent, especially minors. It is strictly prohibited to record minors who are not part of your group without authorization.
To enter the play area, footwear must be removed and the non-slip socks required by the center must be worn.
The shoe racks are made available to customers exclusively as a complimentary self-service space.
THE CENTER DOES NOT RECEIVE, IDENTIFY, MONITOR, STORE, SAFEGUARD OR RETURN FOOTWEAR PLACED IN THE SHOE RACKS.
For this reason, use of the shoe racks does not constitute delivery of footwear to the company as a deposit or the contracting of a storage or custody service.
Each user, parent, guardian or responsible adult must retain responsibility and control over their footwear and other personal belongings.
The company shall not be liable for loss, confusion, swaps or removal of footwear by other users when such circumstances are not attributable to an act or omission by the company.
The foregoing is without prejudice to consumers’ non-waivable rights and any liability that may legally apply to the company.
Legal basis: Articles 1758 and 1766 of the Spanish Civil Code; Articles 80, 82 and 86 of Royal Legislative Decree 1/2007 of 16 November, approving the consolidated text of the General Law for the Protection of Consumers and Users; and Article 3 of Law 3/2003 of 12 February, on the Statute of Consumers and Users of the Canary Islands.
Validity: This document is valid only for the indicated date.
Enter the code shown in the image:
