LEGAL GUARDIAN INFORMATION (Parent / Guardian)

MINORS UNDER RESPONSIBILITY

GENERAL TERMS AND CONDITIONS OF OUR SERVICES

• 1. GENERAL PROVISIONS:
  By purchasing a ticket for Jumpcity, the User declares that they have read, understood and fully accepted these terms and conditions. Acceptance of these conditions is required to complete any purchase or use of the park.
• 2. TICKET PURCHASE:
  Tickets may be purchased at the park reception or via our official website gc.jumpcity.es. A valid ticket entitles the User to access the Jumpcity Gran Canaria facilities on the selected date and time according to the ticket category purchased. The person making the purchase assumes responsibility for all participants included (adults and minors).
• 3. CHANGES AND REFUNDS POLICY:
  Tickets are non-refundable once the purchase is completed. Online tickets may be rescheduled as long as availability exists. Refunds will only be accepted in cases provided by applicable consumer regulations.
• 4. PRICE AND TERMS MODIFICATIONS:
  Jumpcity reserves the right to modify prices, ticket types or general conditions at any time. Changes will not affect purchases already made.
• 5. PARK ACCESS:
  Access is restricted to users with a valid ticket for the specific date and time. Jumpcity may deny access or expel any User who violates the rules without refund.
• 6. LIABILITY AND USE OF FACILITIES:
  Users must follow all safety rules and staff instructions. Jumpcity is not responsible for damages or accidents caused by improper use or failure to follow safety rules.
• 7. APPLICABLE LAW:
  These conditions are governed by Spanish law, particularly Royal Legislative Decree 1/2007.

MANDATORY SAFETY RULES

• Mandatory use of non-slip socks (available at reception).
• The access wristband must be worn at all times.
• No jumping with jewelry, shoes or personal items.
• No food or drinks inside the play area.
• Only one person per trampoline.
• No diving headfirst or performing acrobatics without training.
• Follow staff instructions at all times.

DATA PROTECTION (Privacy Policy of JUMP CITY CANARIAS, S.L.)

In accordance with the GDPR and LOPDGDD, we inform you that the data controller is JUMP CITY CANARIAS, S.L., Tax ID B24838708. Address: Calle Ignacio Martín Baró 9, Parque Empresarial Melenara, 35214 Telde, Las Palmas de Gran Canaria. Tel: 620 46 52 56. Email: jumpcitygrancanaria@gmail.com.

The legal basis for processing is the consent granted to maintain the contractual relationship, provide the requested services and carry out administrative, accounting, tax and economic management.

You authorize the collection, processing and transfer of data to third parties related to the provision of the service in accordance with current regulations. The retention period will be determined by commercial, accounting, tax or any other applicable regulations.

No profiling or automated decisions will be made. No international data transfers exist. You may exercise your rights before the Spanish Data Protection Agency (www.agpd.es).

Do you authorize the use of your images for commercial and advertising purposes?
Yes No

MARKETING

Under Law 34/2002, we will not send advertising without your authorization.

Do you authorize the use of your personal data to receive promotional information?
Yes No

IMAGE CAPTURE BY THIRD PARTIES (OTHER CUSTOMERS)

I am aware that in common areas other customers or companions may take photos or videos of their own group. The establishment does not control or authorize such private recordings and is not responsible for the use third parties may make of such images.

Establishment’s commitment: Upon a justified complaint, staff may request that recording stop if it affects the privacy of individuals who have not given consent, especially minors. Recording minors outside your group without authorization is strictly prohibited.

Validity: This document is valid only for the indicated date.

Signature of parent/guardian:

Security Verification

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